Frequently Asked Questions
Everything you need to know about your GLOWWA beauty journey.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally arrive within 7-14 business days.
Are GLOWWA products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All GLOWWA products are 100% vegan and have never been tested on animals.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
Can I track my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
Are your beauty tools covered by a warranty?
All GLOWWA electronic beauty devices come with a standard 12-month manufacturer's warranty covering any technical defects or malfunctions.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.